Last updated: March 21, 2020
We collect information in the following ways: (1) information you provide directly to us, (2) information collected passively through the use of technologies such as "cookies", and (3) information we collect through the Google and Bing API calls we pay for.
When you browse or visit our Site, contact us, or set up a user account with us, we might collect any Personal Information that you voluntarily submit to us, such as through a web form, in an email or other message (including in the "envelope" of the message, such as the From: or Subject: lines), or during the account creation process. Personal Information collected in this way includes identifiers, such as your name, business address, email address, and similar identifiers; the Warmly products or services you've purchased or considered purchasing, and similar commercial information; and professional or employment-related information relevant to you as an agent of your business. As this information is submitted by you in freeform text fields or over the phone, we cannot control what you submit to us, but we ask that you only submit personal information relevant to the interaction or the specific questions asked. We may collect additional financial information from you if you become or intended on becoming a customer, such as credit card or other banking information, billing name, and billing address.We use the information described in this subsection for our operational purposes, such as responding to your inquiries, routing you to the Warmly team member who can assist you, maintaining and servicing your account with us, providing customer service, processing or fulfilling your orders and transactions with us, verifying your information, processing payments, internal business functions such as accounting and forecasting, and similar purposes.
This section describes the subset of Personal Information we share with partners, customers, and service providers, or for legal, corporate, or compliance purposes.
We share Personal Information with service providers and third parties for our operational purposes and the below described business purposes.
We do not, and will never, share your personal information with any entity that is not essential to providing you our product’s functionality. Your data (including your CRM data) will never be accessible to anyone other than you and us.
We may disclose Personal Information to law enforcement, government officials, or other third parties if we believe in our sole discretion that it is absolutely necessary or appropriate in order to (i) respond to a subpoena, court order, or other binding legal process; (ii) comply with laws, statutes, rules, or regulations, including without limitation those designed to protect your privacy rights; (iii) prevent physical or other harm, financial loss, or infringement of your rights, Warmly’s rights, or the rights of anyone else; or (iv) report suspected illegal activity or investigate and pursue violations of our binding contractual agreements.
In addition, we may disclose Personal Information as necessary in the event of a merger, acquisition, reorganization, bankruptcy, or similar event for purposes consistent with that transaction. Note that, in such an event, Personal Information in our possession may be transferred to our successor or assign.
We give you a variety of options with respect to the Personal Information we collect.
If you wish to opt out of our use of your contact information for our direct marketing purposes, you can click the "Unsubscribe" button located within the most recent marketing email you received from us or contact us at email@example.com.
Depending on where you are located, you may have additional rights to opt-out of certain uses of Personal Information. If you have any questions about whether these additional opt-out rights apply to you, please view the section titled "Additional Notices for Certain Jurisdictions", below, or contact us at firstname.lastname@example.org.
Warmly is based in the United States. The Site and Services are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. Your Personal Information may be collected, transferred to, stored and otherwise processed in any country where we have facilities or in which we engage service providers, and by using the Site and/or Services you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.
You may be entitled to additional privacy notices depending on where you are located. Please see the appropriate subsection below that may apply to you.
Warmly considers the security of all the information and data within our control to be a top priority, and consistent with this we implement appropriate technical and organizational safeguards to protect from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, such information or data. However, no security system is impenetrable, and unanticipated system failures or the efforts of malicious actors are an unfortunate reality on the internet. Therefore, we cannot guarantee that the information and data within our control, including Personal Information, is absolutely secure.
Your browser settings may allow you to automatically transmit a Do Not Track signal to websites and other online services you visit. Because we do not track our visitors to provide targeted advertising, we do not alter our practices when we receive a Do Not Track signal from a visitor's browser. To find out more about Do Not Track, please visit http://www.allaboutdnt.com.
Warmly does not direct our services towards individuals under the age of 18. We do not knowingly collect Personal Information from individuals under the age of 18. If we become aware that we have collected Personal Information from individuals under the age of 18, we take steps to immediately delete that information. If you become aware that Warmly has improperly collected information from individuals under the age of 18, please contact us immediately at email@example.com.